Privacy Policy

Last updated: 28 March 2026

1. Who we are

Green Cable Solutions (ABN 60 290 550 324) is an Adelaide-based service provider specialising in server rack stabilisation, cable management, and airflow optimisation for SMEs. In this policy, "we", "us", and "our" refer to Green Cable Solutions.

2. What information we collect

When you interact with our website or services, we may collect:

• Contact details: name, email address, phone number, company name, and suburb provided via our contact or booking forms.
• Service details: information about your rack environment, service preferences, preferred scheduling, and any notes you provide.
• Site details: address and access information required to perform on-site work.
• Technical data: your browser type, IP address, and pages visited, collected automatically via standard web server logs.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and provide quotes.
• Schedule, coordinate, and deliver services.
• Send booking confirmations, job reports, and follow-up communications related to your service.
• Improve our website and service offerings.

We will not use your contact details for marketing purposes unless you have separately opted in. All service-related communications (e.g. booking confirmations, reports) are transactional and do not require opt-in.

4. How we process form submissions

Our website forms are processed by Formspree, a third-party form handling service. When you submit a form, Formspree securely transmits the data to our business email. Formspree processes data in accordance with their own privacy policy. No payment information is collected through our website forms.

5. Who we share your information with

We do not sell, rent, or trade your personal information. We may share your information with:

• Formspree: for secure form submission processing.
• Our technicians: to deliver the service you have requested.
• Professional advisers: accountants or legal professionals, only as required.
• Law enforcement: only if required by law.

6. How we protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. Form submissions are transmitted over HTTPS. Client site photos, diagrams, and documentation are treated as sensitive and stored securely with access limited to authorised personnel.

7. Client site data

Photographs, diagrams, temperature readings, and documentation created during service work are treated as confidential. We will not publish or share identifiable client environment details without your prior written consent.

8. Your rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw from any marketing communications at any time.

To exercise any of these rights, contact us at accounts@greencablesolutions.com.au.

9. Cookies and analytics

Our website may use basic analytics to understand visitor behaviour (pages visited, traffic sources). We do not use cookies for advertising or tracking across other websites. No personally identifiable information is shared with analytics providers.

10. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact

If you have questions about this privacy policy or how we handle your personal information, contact us: